MediaMatrix nTouch 180 Handbuch PDF herunterladen (Seite 55)

nTouch 180 Hardware Manual

March 27, 2015 Version 1.7.2.0 51

If you need to upgrade the firmware using a USB stick, Contact MediaMatrix Technical

Support (mailto:mmtechsup[email protected]). They will provide you with the files you need

to install on the stick and explain the procedure. If you already have a USB stick, information

on the upgrade procedure can be found in the ReadMe.txt file on the stick.

Recovering the nTouch 180 unit if it stops functioning

The nTouch 180 unit is shipped with a special blue USB stick labeled MediaMatrix, which can

be used to restore the unit back to its factory state in the event that it has stopped functioning.

We recommend that you try switching the unit off and then on again to see if this solves the

problem. If it does not, you will need to complete the steps below.

Note: When you complete the firmware replacement procedure below, all of the data on the

nTouch 180 unit will be lost.

 To recover the nTouch 180

1. Locate the blue USB stick labeled MediaMatrix.

2. Switch off the nTouch 180 using the power switch on the side of the unit.

3. Insert the USB stick into one of the USB ports.

4. Switch on the nTouch 180.

The unit will start up, the new firmware will be installed and then the unit will shutdown

automatically. This process will take about three minutes.

5. Remove the USB stick.

When you switch the unit back on, it will perform some operations and then run the new

firmware.

Using advanced recovery options

Caution: This section is intended for MediaMatrix Technical Support staff or users who are

under instruction from Technical Support. Using the wrong configuration options could

prevent the nTouch 180 from functioning.

The recovery process is controlled using settings in an XML file. This file is called

switches.xml and is located in the root of the USB stick drive.

By default, the file contains the following code.

<?xml version="1.0" encoding="utf-8"?>

<exit_switch>

</exit_switch>

<put_switch>

</put_switch>

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MediaMatrix nTouch 180 Handbuch Seite 55